When does billing begin?
Your $125 initial payment starts your project and covers your custom design and launch. After your site launches, the $99 monthly management fee covers hosting, maintenance and up to 5 small updates each month.
What happens if I cancel?
You can cancel anytime. Your website remains active through the end of your paid billing period. Your domain, logo, business content and photos remain yours, and we can provide a copy of your website files at no additional charge. If you need help moving the site to another provider or setting it up elsewhere, that work can be quoted separately.
What counts as a small update?
Up to 5 small website updates per month are included. Examples of small updates:
- Text changes
- Image replacement
- Business hours
- Phone or address
- Links and buttons
- Small service-content changes
Separate work, quoted on request:
- New pages
- Major redesign
- New forms
- Ecommerce
- CRM or other integrations
- Major rewrites
What do I own?
Your domain, logo, business content and customer-provided photos remain yours. Flow Solutions manages the website and hosting while your subscription is active. If you cancel, we provide a copy of your website files at no additional charge.
Are images included?
Image selection and basic image preparation are included: using your own photos, choosing suitable stock images, cropping, resizing and optimizing for mobile and speed. Professional photography and separately licensed premium images are not included.
How will I receive customer inquiries?
Your website’s contact, quote or appointment-request form collects each request. We set up how those requests reach you, and we confirm the delivery details with you during your consultation.
Can customers book appointments on my website?
Included: a standard contact, quote-request or appointment-request form, so customers can ask for a time. Optional: if a business wants customers to book directly on its calendar, we can add a live booking integration as an additional feature, quoted separately. (The free consultation you book with us is separate from your website’s own booking options.)
Can I add pages, payments or other features later?
Yes. As your business grows you can add new pages, online payments, ecommerce, CRM connections or other features. These are quoted separately from your $125 start and $99/month management.
Can I keep my business information current?
Yes. Send us small changes to your text, photos, services, hours or contact information and we update the website. Up to 5 small updates per month are included.
Will my website rank on Google?
We build a search-ready foundation: clean page structure, page titles and descriptions, a sitemap, mobile-friendly design and image descriptions. We cannot promise search rankings or a number of leads.
Sample Website • Demonstration Only
